Description
This award recognises an outstanding individual working within a Resource Planning function who has made a significant contribution to organisational performance, operational efficiency and customer outcomes.
The nominee may work across forecasting, scheduling, real-time management, capacity planning, workforce planning or planning support functions, often collaborating closely with Operations, HR, Learning & Development, Recruitment and other business areas to ensure resources are effectively aligned to customer and organisational needs.
The nominee should describe the most significant contribution they have made during the previous 12 months and demonstrate the difference it has made through their planning expertise, business partnership and overall contribution to organisational success.
The nominee should also explain what makes them stand out from others in a similar role and why they deserve recognition.
The winning individual will have demonstrated outstanding achievement against some, or all, of the following criteria:
Achievement & Contribution
• Consistently delivers exceptional performance and achieves or exceeds objectives.
• Demonstrates strong ownership, accountability and commitment to delivering business outcomes.
• Uses planning expertise to support operational performance, efficiency and customer experience.
• Identifies opportunities to improve forecasting, scheduling, resource utilisation or planning processes.
• Works collaboratively across the organisation to support short, medium and long-term business goals.
Impact
• Delivers measurable improvements in service levels, operational performance, productivity or customer outcomes.
• Provides valuable insight and recommendations that support informed decision-making.
• Demonstrates effective management of changing business demands and resource requirements.
• Supports the organisation in balancing customer experience, colleague experience and operational efficiency.
• Provides evidence of sustained impact and business value.
Collaboration & Influence
• Builds strong relationships and works effectively with operational and support teams across the organisation.
• Demonstrates a partnership approach to solving business challenges and delivering shared goals.
• Shares knowledge, expertise and best practice to support the development of colleagues.
• Positively contributes to team culture and organisational success.
• Demonstrates care, flexibility and understanding when balancing business and colleague needs.
Innovation & Differentiation
• Introduces new ideas, approaches or ways of working that improve planning effectiveness or organisational performance.
• Uses data, insight and technology to identify opportunities and drive improvement.
• Adopts best practices and actively seeks opportunities to learn and develop.
• Demonstrates initiative and a willingness to go above and beyond expectations.
• Acts as a role model for professionalism, collaboration and continuous improvement.
The strongest entries will demonstrate not only technical planning expertise, but also measurable impact, strong stakeholder relationships and a clear contribution to customer, colleague and organisational success.
