Criteria
| Criterion | Weight |
|---|---|
| What did they do? | 25.0% |
| How did they do it? | 25.0% |
| Impact and Outcomes | 40.0% |
| Why should they win? | 10.0% |
North East Contact Centre Awards 2026 | Fresh Start Events
| Criterion | Weight |
|---|---|
| What did they do? | 25.0% |
| How did they do it? | 25.0% |
| Impact and Outcomes | 40.0% |
| Why should they win? | 10.0% |