Individual stars
CS & Support Star
Sales Star
Contact Centre Industry Newcomer
Resource Planning Star
Service & Support Team Leader
Sales & Retention Team Leader -
Inspirational Leader
Contact Centre Manager of the year
Quality manager of the year
Customer Relations & Complaints Manager of the Year
Awesome Teams
Customer Service Team
Support Team
Resource Planning Team
Learning & Development Team
Complaints Team
Digital & Social Media Team
Outstanding organisations
Best Customer CX Strategy & Transformation
Best Partnership Approach
People Centric Organisation
Contact Centre of the Year (under 250 seats)
Contact Centre of the Year (over 250 seats)
